VIRJUAL.SHOP - “Explore, Visualize & Shop the Look”
PRIVACY POLICY
Scope of This Policy
This Privacy Policy applies to all services, platforms, and digital tools operated by Virjual.shop.
It includes our primary website (virjual.shop), any embedded forms, interactive showrooms, partner pages, subdomains, or future services launched under the Virjual brand. By using any of these services, you agree to the data practices outlined in this policy.
Information We Collect
When you use Virjual.shop, we may collect information you provide directly, such as your name, email address, and any content you upload — including floor plans, sketches, videos, or photos.
We may also gather service-related preferences like design styles, layout requirements, or project details submitted through our forms. In addition to this, we automatically collect limited technical data such as your device type, browser version, IP address, and general usage patterns.
These are collected using cookies or analytics tools to help us better understand and improve how users interact with our platform. We do not collect or store any payment or credit card information through our website.
How We Use Your Information
We use the information you provide to deliver, customize, and improve our services. This includes preparing your personalized digital showroom, creating “Shop the Look” quotes, and responding to your design or product inquiries.
Information may also be used to coordinate with relevant team members or trusted partners when needed to fulfill your request.
Additionally, aggregated usage data may be analyzed to improve the functionality and experience of our platform. At no point is your personal data used for advertising purposes, and we do not sell or rent your information to any third parties.
Sharing Your Data
We only share your personal data when necessary to deliver a requested service or complete a consultation, showroom, or quote. This may include passing relevant details to internal team members, or to trusted service providers such as product vendors, designers, or fit-out contractors.
In such cases, all third parties are contractually bound to protect your data and use it only for the purpose intended. We may also share data if required to comply with legal obligations or enforce our policies, but we will never sell or publicly disclose your data under any other circumstances.
Data Storage and Protection
Your data is stored securely using encrypted systems and restricted access.
Only authorized team members have access to your submitted information, and we take reasonable technical and procedural steps to prevent unauthorized use, loss, or exposure.
We retain your data only for as long as necessary to fulfill your request or to meet any legal, administrative, or project-related requirements. Once the information is no longer needed, it is safely deleted or anonymized.
Your Rights and Data Control
You have the following rights regarding your personal data:
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Right to access (Art. 15 GDPR)
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Right to rectification (Art. 16 GDPR)
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Right to erasure (Art. 17 GDPR)
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Right to restriction of processing (Art. 18 GDPR)
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Right to data portability (Art. 20 GDPR)
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Right to object (Art. 21 GDPR)
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To exercise these rights, please contact us at info@virjual.com.
You also have the right to lodge a complaint with the supervisory authority:
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Berliner Beauftragte für Datenschutz und Informationsfreiheit
Website: www.datenschutz-berlin.de
Cookies and Tracking Tools
Our platform uses essential cookies to ensure basic functionality and performance. In addition, we may use tools like Google Analytics to collect anonymous usage data, such as how often users visit certain pages or what devices they use.
This data helps us improve the usability and design of our services. These tools do not collect personal identifiers, and you can disable cookies at any time through your browser settings if you prefer to limit tracking.
Children’s Privacy
Virjual.shop is not intended for use by individuals under the age of 16.
We do not knowingly collect, store, or process data from children. If we become aware that a minor has submitted information through our forms or platform, we will delete that data immediately.
If you believe a child has submitted information, please notify us as soon as possible.
Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in legal requirements, platform features, or business practices.
We encourage you to review this page regularly. Continued use of Virjual.shop after any updates will be considered as acceptance of the revised policy.
Contact Information
If you have any questions, concerns, or requests regarding your personal data or our privacy practices, please reach out to us directly at info@virjual.com
We are happy to assist and ensure your experience with Virjual is transparent and secure.
Data Controller
The responsible entity for data processing on this website is:
Virtual Catalogue Applications UG (haftungsbeschränkt)
Mommsenstraße 47
10629 Berlin
Germany
Email: info@virjual.com
Legal Basis for Processing
The processing of your personal data is based on the following legal grounds:
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Article 6(1)(a) GDPR: Your consent
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Article 6(1)(b) GDPR: Performance of a contract or pre-contractual measures
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Article 6(1)(c) GDPR: Compliance with legal obligations
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Article 6(1)(f) GDPR: Legitimate interests pursued by us or a third party